Return & Exchange Policy

At Elite Sports, you may return or exchange a product within 30 days of receiving an order.

Constraints (What causes a return to be rejected?):

We will consider a return good if the  following conditions are met:

  • Returned products must be unwashed, unused, and undamaged.
  • All Tags must be intact.
  • The belt is with the GI. 
  • Clearance items are not returnable except for the products in question.

Any item returned that does not meet the above criteria, will not be eligible (i.e. dirty, the smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, having visible signs of wear, etc). Such items will be, either returned to the customer or there will be a 50 % restocking fee.

There is a $20  fee for any GI-related package missing the belt.
After 30 days limit from the order date. There will be a 10 % restocking fee on returning the item.
After 90 days limit from the order date. There will be a 50 % restocking fee on returning the item.

What if my product came damaged/defective or received the wrong product?

  • We are happy to replace or issue a refund for any defective product we accidentally send out.
  • In case you received a wrong or defective product, you must contact us within 10 days of receipt of the product and we will provide you a prepaid shipping label so you can send us the product free of cost. We will ship out a replacement product as soon as you ship out the defective product.

What if some parts are missing from the package?

  • You must inspect your package and inform us of all missing parts within 10 days of receiving the package. We will ship out the missing parts free of cost.
  • However, we may reject the claim or charge additional shipping for any additional requests for missing parts after the first one. Therefore, please thoroughly check your package and let us know of all missing parts the first time.

Shipping Cost (Domestic/International)

We will provide a prepaid shipping label for defective products or shipping mistakes, but for product exchange, the customer is responsible for the return shipping cost to our Fullerton Warehouse in California, USA.

Return & Exchange:

To return your product, please submit a return or exchange request at our Returns & Exchange Center.

  • If you are returning a product, we will refund you the product price of the original order. 
  • Shipping fees are non-refundable except for certain defects and shipping issues.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For any returns requesting exchanges, all customers are subject to only one exchange per order per customer. No further exchanges will be allowed after the first initial exchange. No further acceptance of the exchange will be accepted for a refund.