Privacy Policy

Customer Privacy & Information Policy

At our company, we strive to create a warm and welcoming environment for every customer. To ensure we provide the best service possible, we collect certain information when you connect with us—whether you're making a one-time inquiry or are a returning client. This allows us to retain relevant details and offer a more personalized experience.

We understand and respect that many individuals are cautious about sharing personal information. While some data is necessary to facilitate our services, please rest assured that your privacy is our top priority. Your information will always remain confidential and will never be sold, shared, or exchanged with any third party.

Use of Website & IP Processing

By using our website, you agree to allow third-party services to process your IP address for the purpose of determining your location. This enables automatic currency conversion, providing you with a localized shopping experience. Your selected currency is stored in a temporary session cookie, which expires once you close your browser, ensuring price consistency throughout your visit.

Additionally, cookies are used to keep track of items added to your cart, even if you leave the site. This allows us to send timely cart reminders via SMS. Please note that SMS originator opt-in data and consent are never shared with any third party or affiliates for marketing purposes.

Collection of Personal Information

We collect customer information to enhance your experience and ensure smooth, secure transactions. This includes:

  • Preventing fraudulent activity
  • Enhancing customer service and satisfaction
  • Tailoring marketing communications
  • Fulfilling legal and regulatory requirements
  • Streamlining client-provider processes

Information may be collected through our website, surveys, verification services, or public social platforms, and is only shared internally across departments for operational purposes.

Types of Data Collected Personal data may include your name, organization details, contact information (email, phone number, address), and technical information such as your browser type, visited pages, IP address, and visit timestamps.

Use & Protection of Your Data

We deeply value the trust our customers place in us. Your information may be used to provide essential updates and service notifications. Beyond that, your data remains strictly confidential at all times.

Our systems are secured by industry-standard firewalls and SSL (Secure Socket Layer) encryption, ensuring that your personal and payment details are protected during all transactions. Look for the “https” in our URL as a sign of our secure server connection.